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| How to order | We accept orders by telephone, fax, email and online. | |
| Telephone orders | Please call our orderline on 01903 884955 If you call outside our normal hours you can leave your order on our 24 hour ansaphone. Please state your name, telephone number, order requirements (item, quantity, colour, size) and credit card details (credit card number and expiry date). |
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| By Fax | Please fax your order to 01903 884955. Please state your name, telephone number, order requirements (item, quantity, colour, size) and credit card details (credit card number and expiry date). | |
| Online | We operate an online ordering system using Actinic Catalog. This makes shopping extremely simple. You simply browse through the products in the online store until you see something you like, then click on "Add to basket" to add the item to your electronic shopping basket. If you change your mind you can just take it out again! When you place your order the software encrypts your order so that it is never held in an unencrypted form on the web site. It is downloaded to our offices and unencrypted on our computer here so that your order can be processed. Please note that you must have your p.c. set to accept cookies otherwise the 'shopping basket' on the site cannot function. | |
| Please email us with the same details as for a fax order. | ||
| Catalogue | If you click here you will be taken to a page showing all our current range of products. This can be printed for future use and is also useful for those who don't use cookies and/or Java and cannot therefore use our online store. | |
| Returns | All our products can be returned under our 28 day no quibble guarantee | |
| Credit cards | We accept Visa and Access | |
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Our standard delivery charge for items for delivery in the UK is £4.95. For orders to more than one UK address the charge is per address. | |
| Sales outside the U.K. | We are happy to supply goods (excluding pictures) outside the U.K. Postage will be charged at cost. Please note that due to the high quality of some of our products (especially Egyptian Cotton towels) postage costs can be very high relative to the value of the order. Please email us for further details. | |
| Express delivery | If you require express delivery we suggest that you telephone our orderline 01903 884955 | |
| More information | Please contact us for any additional information that you may require. |